Local expertise, global impact. A multi-year partnership that keeps delivering.
The situation
PagerDuty's internal team focused on global marketing. They needed a partner to run paid social for the ANZ region: someone who could take the global strategy and properly localise it. Not just translate copy, but adapt campaigns, creative, and targeting for the local market. They needed a team that could move fast and operate as part of their own.
What we did
We run paid social for PagerDuty's ANZ region. Strategy, execution, creative testing, audience development, and reporting. We're embedded in the business, not sitting on the outside.
Localised creative outperformed more generic approaches decisively, generating approximately 98% of leads in test phases at a significantly lower cost per lead. We refined audience targeting beyond standard approaches, delivering a 47% improvement in cost per lead. And we identified and scaled a new paid social channel from near-zero to a meaningful pipeline contributor.
The real value is in the end-to-end data. We map performance across audiences, industries, content, and channels to identify where pipeline is actually coming from and where it isn't. Those insights drive decisions, and the learnings regularly feed back into the broader business.
The results
Paid social's share of total ANZ pipeline more than doubled. MQLs tripled. All of this despite B2B CPMs rising consistently throughout 2025. Costs went up across the industry; our results went up faster.
The 3WH team is a natural extension of ours. While we focus on global efforts, 3WH is able to absorb our global strategy and help us localize for the APAC market. They are keen partners invested in our success and move with agility. We love working with a team that has the level of expertise, gumption, creativity, and care.— Kim, PagerDuty
3WH has been an invaluable extension of our team in the region. They've supported us across campaigns, events, landing pages, and ads — helping us get things live quickly without endless back-and-forth. Isaac and the team don't just execute briefs, they take real ownership and reduce our workload. Responsive, dependable, and genuinely invested in the outcome.— Divya, PagerDuty
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